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Open source docs with optional maintainer support

Shakapacker Support

Shakapacker is open source and fully usable without paid plans. For teams that need migration strategy, performance tuning, or production troubleshooting, ShakaCode offers direct implementation support.

Engagement flow

Three steps to get targeted help quickly.

  1. 1
    Start with docs and troubleshooting

    Use the official guides first so your team can isolate whether an issue is setup, upgrade, or runtime related.

  2. 2
    Collect reproduction details

    Capture Rails, Ruby, Node, and Shakapacker versions plus failing commands to reduce turnaround time.

  3. 3
    Book implementation support

    When blockers remain, schedule time with ShakaCode maintainers for direct architecture and migration guidance.

Support model

Use community docs first, then pull in maintainers when needed.

The open-source docs and repository discussions cover the common setup and upgrade path.

For project-specific constraints, email justin@shakacode.com to arrange direct support.

ShakaCode focuses on practical implementation outcomes, not generic audits.

Community vs Direct Support

CapabilityOpen SourceShakaCode Support
Core docs and upgrade guidesIncludedIncluded
Community issue/discussion channelsIncludedIncluded
Hands-on implementation supportSelf-serviceAvailable through ShakaCode services
Migration planning for complex appsSelf-service docsDirect maintainer guidance
Performance/build pipeline reviewGeneral guidanceProject-specific recommendations

Need implementation guidance for your app? Contact justin@shakacode.com.